Newgen Software, a global provider of low code digital automation platform, has announced that TAJBank has selected Newgen as a digital transformation partner to automate its enterprise-wide customer-facing processes.

TAJBank is looking to leverage Newgen’s product training and its platform’s low code capability to design, develop, and deploy the workflows themselves through an in-house center of excellence. Furthermore, the bank has chosen a three-in-one system with solutions for intelligent process automation (BPM), contextual content services (ECM), and multi-channel capture.

“Though TAJBank is relatively new in the Nigerian banking space, we want to be at the forefront of technology and modernize banking in the country. With Newgen’s digital automation platform and industry-specific applications, we can achieve our strategic vision and provide contemporary experience to our customers,” said Saheed Ekeolere, Divisional Head Operations, TAJBank.

“We are excited to embark on this journey and translate our business expertise into responsive applications. We are glad to partner with Newgen and look forward to working with them,” he further added.

“Manual processes are becoming a thing of the past. With increasing competition and ever-evolving customer expectations, banks need to automate their processes with speed and agility. We are delighted to support TAJBank’s digital transformation initiatives and look forward to helping them achieve their desired business outcomes,” said Diwakar Nigam, MD and Chairman, Newgen Software.